Terms & Conditions

Last Updated: October 7, 2026

This Privacy Policy describes how BatSnap ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from batsnap.com (the "Site").

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases:

  • Device Information: Web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and how you interact with the Site.

  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Customer Support Information: Communications sent to us via email, contact forms, or chat systems.

2. How We Use Your Information

We use your personal information to provide our services, which include:

  • Processing and fulfilling orders, including sending order and shipping confirmations.

  • Screening orders for potential risk or fraud.

  • Communicating with you regarding your orders or product inquiries.

  • Providing targeted advertisements or marketing communications (where consistent with the preferences you have shared with us).

  • Improving and optimizing our Site experience.

3. Sharing Personal Information

We share your Personal Information with third-party service providers to help us provide our services and fulfill our contracts with you:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

  • Payment Processors: Payments are securely processed through Shopify Payments, PayPal, or other gateway providers.

  • Fulfillment & Logistics: Shipping carriers (e.g., USPS, UPS, DHL) receive your address and contact details to deliver your orders.

  • Analytics & Marketing: Tools like Google Analytics and Meta Pixel help us understand Site traffic and optimize marketing campaigns.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and pixels to power our store, remember your preferences, and analyze web traffic. You can control cookie preferences through your web browser settings.

5. Your Rights

Depending on your jurisdiction (e.g., GDPR in Europe, CCPA/CPRA in California), you may have the following rights regarding your personal data:

  • Access & Portability: Request a copy of the personal data we hold about you.

  • Correction: Request that we update or correct inaccurate data.

  • Deletion: Request that we erase your personal data under certain conditions.

To exercise any of these rights, please contact us at batsnap@inbox.lv.

6. Contact Us

For more information about our privacy practices or if you have questions, please contact us by email at batsnap@inbox.lv.

Contact Us